BLUSH FLORAL BOUTIQUE L.L.C. ("Blush", "we") respects your privacy. This policy explains what we collect when you use this website or order from us, and how we use it.
What we collect
- Your details: name, mobile number and email address, and your account if you create one.
- Delivery details: the recipient's name, phone number and address, the delivery date and slot, and your gift message.
- Order details: what you ordered, what you paid and how. Card payments are handled by our payment provider; we never see or store your full card number.
- Messages: what you send us on WhatsApp, by phone or by email.
- Website use: your device, browser and IP address, the pages you visit, and cookies (below).
How we use it
- To prepare and deliver your order, and to keep you and the recipient updated about it by WhatsApp, text message, email or phone.
- To issue tax invoices and keep the business records the law requires.
- To answer your questions and put things right when something goes wrong.
- To give you loyalty points and offers. You can stop marketing messages at any time.
- To keep the website working and secure and to understand how it is used.
Who we share it with
Only with those who help us run your order: our delivery drivers, our payment providers, the companies that send our messages and emails, and the company that hosts this website — each only as much as they need. We share information with authorities when the law requires it. We never sell your information.
Cookies
We use cookies to keep your basket and sign-in working. We also use analytics and advertising tools, such as the Meta Pixel and Google Analytics, to understand how the website is used and to measure our adverts. You can block or delete cookies in your browser settings; parts of the website may then stop working.
How long we keep it
As long as needed for your orders and your account, and as long as UAE law requires for tax and accounting records (at least five years).
Your choices
You can ask to see, correct or delete your information, and to stop marketing messages, by contacting us. Some records, such as tax invoices, must be kept by law.
Contact
BLUSH FLORAL BOUTIQUE L.L.C., Rabdan, Abu Dhabi · +971 52 799 4773 · info@blushflowers.ae